Privacy Policy

Effective Date: [DD Month YYYY]
This Privacy Policy explains how MCL Engineering Co., Ltd. (“we”, “our”, “us”) collects, uses, discloses, and protects personal data when you visit our website or contact us.

1) Scope

This Policy applies to:

• Website visitors
• People who contact us via forms, email, phone, or other channels
• Business representatives of our customers, partners, and suppliers

2) Personal Data We Collect

We may collect the following types of personal data:

• Contact information: name, company, job title, email, phone number
• Communication content: enquiry details, messages, attachments you provide
• Technical data: IP address, browser/device information, pages visited, cookies (if enabled)
• Business-related data: project scope details you submit (may include names of contacts)

3) How We Collect Personal Data

We collect personal data when you:

• Submit a contact form or request a consultation
• Email or call us
• Browse our website (via cookies/analytics where applicable)

4) Purposes of Processing

We process personal data to:

• Respond to enquiries and provide requested information
• Prepare proposals, quotations, and project discussions
• Manage customer and partner relationships
• Improve website performance, security, and user experience
• Comply with legal obligations and protect our rights

5) Legal Bases (PDPA)

We rely on one or more of the following legal bases, as applicable:

• Consent (e.g., optional cookies/marketing where used)
• Contract / steps prior to entering a contract (e.g., replying to a request for quotation)
• Legitimate interests (e.g., site security, fraud prevention, service improvement)
• Legal obligations (e.g., regulatory or accounting requirements)

6) Data Retention

We retain personal data only as long as necessary for the purposes described above, or as required by law. Retention periods may vary depending on the type of interaction (e.g., enquiry vs. active project).

7) Data Disclosure and Third Parties

We may share personal data with:

• Our internal staff and authorized personnel
• Service providers that support website hosting, email, analytics, or security
• Professional advisors (e.g., legal/accounting) when necessary
• Authorities when required by law

We do not sell personal data.

8) International Data Transfers

If we use service providers whose servers are located outside Thailand, we will take appropriate measures to ensure your personal data is protected in accordance with applicable laws.

9) Cookies and Analytics

We may use cookies or similar technologies for:

• Essential website functionality
• Security and performance
• Analytics to understand website usage

You can control cookies through your browser settings. If you disable cookies, some functions may not work properly.

10) Data Security

We implement appropriate technical and organizational measures to protect personal data, including access control and security monitoring. However, no method of transmission over the internet is 100% secure.

11) Your Rights (PDPA)

Subject to applicable laws, you may have the right to:

• Access and obtain a copy of your personal data
• Request correction of inaccurate data
• Request deletion or anonymization (where applicable)
• Object to or restrict certain processing
• Withdraw consent (where processing is based on consent)
• Lodge a complaint with the relevant authority

12) Contact Us

If you have questions or requests regarding this Privacy Policy or your personal data, please contact:

MCL Engineering Co., Ltd.
Email: [csr@mcleng.co.th]
Phone: [+66 …]
Address: [Company address]

13) Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.